Download Metro Bank Statements (PDF & Limited CSV)

Steps to download a Metro bank statement :

Important limitation: Metro Bank provides official bank statements in PDF format. CSV exports, when available, are limited to recent transaction activity and may not be available for all statement periods.

1. Visit the bank's official website Metro and Login to Personal and Business internet banking platform.

2. Go to the "Account" tab and select the desired account.

3. Click on "Document".

4. Click on "Account Statements".

5. Select the desired period.
You can choose the months you want to export.

6. Click the download icon to save the statement as a PDF file to your computer.

7. Check download.
Make sure that the PDF statement has been downloaded by checking the download folder on your device.

8. View downloaded statement.
Once you have downloaded the PDF statement, open it to ensure that the transactions correspond to the desired period.
You can do this by checking the first transaction date column and the last transaction date column. Both must be within the period.



Common problems with Metro bank

When using Metro's online services, you may encounter difficulties accessing or downloading statements.

There are several ways to access your financial information.

Access problems

If you are having trouble logging into your Metro account :

  • Make sure you're connected to the Internet.
    If your connection is slow or unstable, this can lead to problems.

  • Check that your username and password are correct.

  • Reset your password if necessary by clicking on the "Forgotten password" link.


    • Download problems

    For problems downloading Metro account statements :

  • Refresh the web page and try downloading your PDF statement again.

  • Please ensure that your browser allows pop-ups from the Metro bank website.

  • Try temporarily disabling all browser extensions, then try downloading your PDF statement again.

  • Clearing your browser's cache can solve problems downloading your bank statements.

    Here's how to do it using keyboard shortcuts :
    For Chrome press => [CTRL] + [F5]
    For Safari press => [CMD] + [ALT] + [E]
    For Firefox press => [CTRL] + [SHIFT] + [DELETE]

  • If the errors persist, try using the Metro bank mobile application or try using another browser.


    • Frequently asked questions

    How to download Metro Bank statements in different formats ?

    Metro Bank statements are typically available in PDF format. CSV exports, when available, usually apply to recent transaction activity and may not be available for all periods.
    CSV format may not be available for selected periods.

    What to do after downloading your statement ?

    If you need to work with your Metro Bank PDF statement in a spreadsheet format, see our dedicated guide on converting Metro Bank statements to Excel or CSV.